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Forums - Synths & synthesis
Subject: Just purchased SuperNova....PROBLEM!!!
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Original Message 1/4 28-Feb-99 @ 08:29 PM - Just purchased SuperNova....PROBLEM!!!
Yesterday I purchased a 32 voice SuperNova from Professional Music Technology in Southend. OS version 2, S/n 005122 Brand new unopened box.
Upon very first power-up today I was very dissapointed in the sound quality of this instrument. I'm sure that this is due to a fault. The problems are as follows:
With the volume control set at a moderate level listening to the output amps there is an extremely high level of hiss.
The hiss can be heard from both the headphone and master outputs.
A quantising / aliasing type of noise can be heard in some channels while playing notes and as they finish.
The pan control doesn't conform to your output numbering but that isn't a problem as anyone can re-patch the outputs.
I setup a simple program with no modulation or effects whatsoever. I added this program to a performance with each parts' pair going to the respective aux outputs to test all the output amps.
I won't go into anymore detail about my tests but my findings were:
No hiss on any output when there were no effects introduced. However, it returns if either Reverb or Chorus/flanger is added (even slightly) then the effect is removed the hiss would not go until I'd switched to another program and back.
I expect either a complete replacement subject to testing in the shop and at the studio. Or my money back in full.
Regards
Martin Ley
Upon very first power-up today I was very dissapointed in the sound quality of this instrument. I'm sure that this is due to a fault. The problems are as follows:
With the volume control set at a moderate level listening to the output amps there is an extremely high level of hiss.
The hiss can be heard from both the headphone and master outputs.
A quantising / aliasing type of noise can be heard in some channels while playing notes and as they finish.
The pan control doesn't conform to your output numbering but that isn't a problem as anyone can re-patch the outputs.
I setup a simple program with no modulation or effects whatsoever. I added this program to a performance with each parts' pair going to the respective aux outputs to test all the output amps.
I won't go into anymore detail about my tests but my findings were:
No hiss on any output when there were no effects introduced. However, it returns if either Reverb or Chorus/flanger is added (even slightly) then the effect is removed the hiss would not go until I'd switched to another program and back.
I expect either a complete replacement subject to testing in the shop and at the studio. Or my money back in full.
Regards
Martin Ley
Message 2/4 01-Mar-99 @ 08:58 AM - RE: Just purchased SuperNova....PROBLEM!!!
Please contact Sharon Renew at the Novation Office...01628 828888...
This seems to be very strange...this appears to be some kind of rare hardware problem...
Phill@Novation
This seems to be very strange...this appears to be some kind of rare hardware problem...
Phill@Novation
Message 3/4 01-Mar-99 @ 01:32 PM - RE: Just purchased SuperNova....PROBLEM!!!
For sure a faulty unit. I had to exchange my first Supernova because of a scratch on the display. The second Supernova had almost the same hiss that you mention. The third was ok - no scratch & no noise. Just get yourself a replacement unit, because the Supernova outs are are really absolutely quite !
Mickey.
Mickey.
Message 4/4 03-Mar-99 @ 02:42 PM - RE: Just purchased SuperNova....PROBLEM!!!
Thanks all, spoken with Sharon, delivered SuperNova to PMT Monday night. I understand the replacement will be soak / quality tested before it leaves Novation. I anticipate picking up the unit Thursday. I'll inform the HelpForum my findings...
Martin.
Martin.
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